Online Factory Blowout FAQ — Stickley Furniture | Mattress Skip to content

Frequently Asked Questions

How long will it take for my item to arrive?

The timing of your delivery will depend on your location. Estimated delivery times are:

Upstate New York:         2 – 3 weeks

NYC, CT, NJ, MA:            3 – 4 weeks

Denver:                         4 – 6 weeks

How much does delivery cost?

For this sale we’re offering White Glove Delivery for a flat fee of $299. And it’s a one-time fee, so if you buy more than one item over the course of the sale, you won’t pay for delivery twice. So don’t hesitate to buy what you want (someone else might get to it first!), even if you think you might buy more later.

What does White Glove Delivery include?

With Stickley White Glove Delivery, items are carefully wrapped and delivered directly to your home. Our team then unwraps and fully assembles the furniture where you want it placed, and all materials are taken away.

Can I pick up my item from my Stickley Furniture | Mattress showroom?

No, all items will be shipped directly to your home.

Are other finishes available beyond those shown online? 

No. All items in the sale are sold as-is and cannot be customized or returned.

Why can’t I buy these items online?

Online purchase is available to customers who live in New York State, within a 50-mile radius of our Connecticut, Massachusetts, and Northern New Jersey retail showrooms, and within a 50-mile radius of our Denver, Colorado, distribution center.

What’s the quality of the product?

Because everything is being sold as-is, we have inspected all the product available for sale. The vast majority of these items are first-quality, and any small imperfections that we found in others have been noted on the product pages. 

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